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Engagement

The Engagement Team works closely with Library colleagues to promote the Library’s collections and services to the University community, using appropriate communications, engagement and advocacy techniques. We collaborate with Library colleagues to ensure the development of effective and efficient customer-centred processes, tools and materials and to ensure continuous quality assurance and assessment. We ensure the Library develops and maintains proactive, trusted relationships with Faculties, Schools, students and researchers.

Head of Engagement 

The Head of Engagement provides strategic leadership to the Engagement Team. This includes managing the effectiveness of the Library’s internal and external communications and engagement and maintaining strong collaborative relationships with all Library leaders and managers, core and specialist service teams, in order to inform the development and promotion of relevant Library services and collections. 

Engagement Manager (Faculties and Collections)

The Engagement Manager supports and deputises for the Head of Engagement providing strategic and operational direction for the Team. They share line management of the Engagement Librarians, initiating and developing new activity to support both Library and University strategic goals.

Engagement Manager (Students and Communities)

The Engagement Manager (Students and Communities) is responsible for the development and delivery of communications and engagement strategies in support of Library and University objectives. They support the work of the Head of Engagement and provide guidance to colleagues within and beyond the Engagement Team on how to create and deliver their messages through smart and effective channels. The Engagement Manager also manages the marketing and communications activity for The John Rylands Library, including exhibition design and delivery.  They share line management of the Engagement Librarians, and line manage the Engagement Coordinators.

Engagement Librarians

The Engagement Librarians act as the vital connection between the Library and the academic community. They pursue opportunities to develop and redefine Library services and resourcing in collaboration with Library and Faculty colleagues and take ownership of academic feedback and enquiries at Faculty and School level. They also work with the Engagement Officer and the Head of Engagement to develop and deliver communications plans. 

  • Ian Fishwick

    Ian Fishwick

    Email: ian.fishwick@manchester.ac.uk

    Art History & Cultural Practices; Drama; English, American Studies & Creative Writing; History; Music; Religions & Theology; Humanitarian & Conflict Response Institute; Institute for Cultural Practices; John Rylands Research Institute and Library (SALC, Humanities)

  • Vikki Garlick

    Vikki Garlick

    Email: victoria.h.garlick@manchester.ac.uk

    Responsible for the School of Natural Sciences (FSE). Departments are: Chemistry, Earth and Environmental Sciences, Materials, Fashion Business and Technology, Mathematics, and Physics and Astronomy. 

  • Rachel Garraway

    Rachel Garraway

    Email: rachel.garraway@manchester.ac.uk

    Responsible for School of Environment, Education and Development (SEED)

  • Esther Miller

    Esther Miller

    Email: esther.miller@manchester.ac.uk

    Responsible for the School of Health Sciences (Faculty of Biology, Medicine and Health, FBMH).

  • Amar Nazir

    Amar Nazir

    Email: amar.nazir-2@manchester.ac.uk

    Responsible for the Alliance Manchester Business School (Humanities).

  • Marta Sikora

    Marta Sikora

    Email: marta.sikora@manchester.ac.uk

    Responsible for the School of Biological Sciences and the School of Medical Sciences (Faculty of Biology, Medicine and Health, FBMH).

  • Gemma Smith

    Gemma Smith

    Email: gemma.smith-3@manchester.ac.uk

    Responsible for the School of Engineering (FSE). Departments are: Mechanical, Aerospace and Civil Engineering, Electrical and Electronic Engineering, Computer Science, and Chemical Engineering and Analytical Science.

  • Paul Tate

    Paul Tate

    Email: paul.tate@manchester.ac.uk

    School of Social Sciences, Arabic and Middle Eastern Studies, (School of Arts, Languages and Cultures, Humanities).

  • Ruili Zhang

    Ruili Zhang

    Email: ruili.zhang@manchester.ac.uk

    Responsible for Chinese; French; German; Italian; Japanese; Linguistics & English Language; Russian and East European; Spanish, Portuguese & Latin American; Translation & Intercultural Studies; University Language Centre (School of Arts, Languages and Cultures, Humanities).

Engagement Co-ordinators

The Engagement Coordinators work closely with all members of the Engagement Team providing day-to-day and project related support for the development and delivery of internal and external engagement activities.