Essential digital skills: information and support

Find practical support and learning for the digital tools used in everyday work. This section focuses on core systems, M365 guidance, and help to build confidence with essential tasks.

University Opportunities

• M365 Help & Support microsite for staff (ITS created / managed) - a collection of support and training resources from IT Services on M365 applications. 
• AI at The University of Manchester – an essential course that all colleagues are required to complete
• The Microsoft 365 Copilot SharePoint hub for FAQs and guidance  

• M365 Workshops – Book a session to build confidence with key Microsoft 365 tools used in everyday work.

Browse the full range of sessions in the University's Digital Skills Hub.

Library Opportunities

• Library All Staff Teams channel – support and discussion space for all library staff on M365 apps and digital tools (You will be asked to log into Teams to access this).
• Library IT support – how to access help.