Skip to navigation | Skip to main content | Skip to footer
Menu
Search the University of Manchester siteSearch Menu StaffNet

Serco: Assistant Manager (Three Posts) at Sugden Sports Centre

27 Oct 2009

Applications invited by 30 October

Three positions are available within Serco Leisure for Assistant Managers, to be based at the Sugden Sports Centre, which is run in partnership with both The University of Manchester and Manchester Metropolitan University.

As a member of the management team, you will have a primary focus in supporting the Contract Manager to ensure that the facility maintenance function, reactive and planned, is effectively discharged. You must also be able to demonstrate a clear understanding of the needs of the core student market.

The successful candidate will:

  • Maintain daily operations to the required standards
  • Maintain Customer Care Standards
  • Lead, direct and motivate the operational team to ensure a quality service delivery
  • Attend regular meetings and ensure effective communication within the Duty Management Team
  • Ensure appropriate deployment of staff to meet the daily programme
  • Inspect and monitor the facility throughout the day in accordance with the Serco Leisure Integrated Management System (SLIMS) procedures
  • Control and manage events such as accidents and emergencies
  • Keep the Line Manager advised of any important issues
  • Lead, direct and motivate the operation team to ensure a quality service delivery
  • Undertake specific tasks as determined by the line manager
  • Identify failures and initiate corrective actions
  • Take responsibility of cashing up, banking and reporting daily income to Central Finance
  • Maintain the site procedures in accordance with the ISO and EAP systems
  • Ensure the absence management policy is effectively applied

If you are a team player with excellent communication skills and feel that you could contribute to the ongoing leisure success, please contact Carole Blackston for an application form and further particulars at:

Closing date:

  • 30/10/09