Interpersonal and communication skills
Develop your speaking, writing and collaboration skills with training and resources focused on the following themes:
Themes
- Improving presentation, facilitation, and public speaking abilities.
- Developing effective writing, copywriting, and editing skills.
- Enhancing collaboration, teamwork, and relationship-building.
- Communicating assertively.
- Negotiation and influencing skills.
These themes were identified as priorities for Library staff via anonymised analysis of Learning Development plans completed during the PDR process in 2024. Learning and development resources have been identified and made available in recognition of these areas of interest and priority for Library colleagues.
University Resources
- Talent Development - The University’s Talent Development site provides information on a range of programmes and courses which can be accessed via workshops or self-directed online learning.
- Communicating Assertively – LinkedIn Learning - A playlist of online courses on this topic.
- Communicating With Confidence - LinkedIn Learning - A 76 Minute course that teaches you tips and strategies for effective oral communication.
- Giving Feedback Effectively - MyDevelopment - A 75 minute online course to help you develop the necessary skills for clear feedback communication.
- How To Have Difficult Conversations - Nano tips - LinkedIn Learning - A 8 minute "nano" course that shares practical tips for navigating difficult conversations in the workplace.
- Coaching Conversations - MyDevelopment - A 60 minute course for anyone who wants to improve their workplace conversation skills.
- Negotiation Foundations - LinkedIn Learning - A one hour training video on negotiation and influencing skills.
- Influencing For Results - LinkedIn Learning - A playlist of online courses on this topic.
Library Resources
- Library support for Presentations - Details of all training and support on developing presentations via the Library’s My Learning Essentials (MLE) programme. Note: this content is primarily aimed at students, but colleagues may also find the guidance useful.