Interpersonal and communication skills

Develop your speaking, writing and collaboration skills with training and resources focused on the following themes: 

Themes

• Improving presentation, facilitation, and public speaking abilities.
• Developing effective writing, copywriting, and editing skills.
• Enhancing collaboration, teamwork, and relationship-building.
• Communicating assertively.
• Negotiation and influencing skills.

These themes were identified as priorities for Library staff via anonymised analysis of Learning Development plans completed during the PDR process in 2024. Learning and development resources have been identified and made available in recognition of these areas of interest and priority for Library colleagues. 

University Resources

• Talent Development - The University’s Talent Development site provides information on a range of programmes and courses which can be accessed via workshops or self-directed online learning. 
• Difficult conversations, Feedback, Influencing and Presentation skills - An online course covering these four important areas.
• Communicating Assertively – LinkedIn Learning - A playlist of online courses on this topic.
• Negotiation Foundations - LinkedIn Learning - a one hour training video on negotiation and influencing skills.
• TSLD13 Influencing for results - a blended learning course provided by the University.

Library Resources

• Library support for Presentations - Details of all training and support on developing presentations via the Library’s My Learning Essentials (MLE) programme. Note: this content is primarily aimed at students, but colleagues may also find the guidance useful.
• Collaborative working – (content  from the MA Library and Archive Studies ) - coming soon