How to request an invoice / credit note for goods or services
This process does not relate to income for research activity.
Invoices less than £50 will not be processed without reasonable justification as the administrative cost to process outweighs the revenue.
Check if a customer is setup on the finance system (Oracle)
If you have Oracle and AR Enquiry you can check yourself. Alternatively you may contact the sales invoicing team.
How to setup a new customer
If they are not setup on the system, a new customer form will need to be sent to them for completion. The completed form needs returning to customersetup@manchester.ac.uk. You will be informed when the customer is activated.
UoM standard terms and conditions for the sales of goods and services.
The invoice / credit note request form must be completed.
The supporting documentation must comprise one of the following:
- Purchase order document, most large organisations (Blue Chip, Local Government, HE) will not pay an invoice without a purchase order number.
- A signed contract by both parties
- Written agreement in place between the University & customer
- A completed sales order signed by both parties.
Completed invoice / credit note request and supporting documentation must be emailed to salesinvoicing@manchester.ac.uk
Please see the Credit Control policy for further information.