Have you switched from Zoom to Teams yet?
17 Oct 2025
As a University we will be standardising our video conferencing services in favour of Microsoft Teams. This means that we will be moving away from Zoom, and do not plan to renew our University-wide Zoom contract beyond February 2026, except for a limited number of special use cases.
As a reminder, we are asking our University community to stop using Zoom as soon as practicable, and to use Teams instead. Thank you if you have made the switch already. We ask that you review documentation and resources, such as website information and guidance, to encourage the use of Teams instead of Zoom.
For reassurance, no changes to Zoom licensing will be made before the end of the current contract in February 2026. After this, accounts will revert to the free version of Zoom, with hosted meetings being a maximum of 40 minutes and 100 participants. There will be no restrictions on joining Zoom meetings.
To discover what Teams has to offer and the many benefits, we would encourage you to explore the resources and information on our Microsoft 365 SharePoint site. The site has recently been updated and includes FAQ content specifically about the switch from Zoom to Teams.
- Microsoft 365: Help and Support (staff and postgraduate researchers)
Why the change?
The University bought Zoom licences for every colleague and postgraduate researcher in 2020 to support the switch to remote working, and online teaching and learning during the Covid pandemic. Since then, Microsoft Teams has been made available to all colleagues and students, offering a unified and integrated experience with M365 and the provision of a scalable and secure service.
We have made this decision because Teams is part of our existing Microsoft 365 licence, which also includes Word, Outlook, Excel, PowerPoint, Forms, OneNote, OneDrive and much more. Using Teams rather than Zoom allows for more seamless collaboration between the various applications.
Help and support
IT Services have been engaging with colleagues in Digital Learning to identify any specific use cases that may need to be considered. If you are aware of a specific use case that might not be a straightforward switch from Zoom to Teams, and have not already been in touch, please complete our feedback form so that we can arrange help and support in good time.
Thank you if you have completed the form already – we are working through responses and have been using the insight to inform the ‘frequently asked questions’ on the Microsoft 365 SharePoint site. We will be in touch directly this Autumn where further investigation is needed.