Changes to the availability of Zoom
26 Jun 2025
As a University, we will be standardising our video conferencing services in favour of Microsoft Teams. This means that we will be moving away from Zoom, and do not plan to renew our University-wide Zoom contract beyond the end of the 2025 calendar year.
What does this mean?
From the end of 2025, colleagues and postgraduate researchers will not have access to the full version of Zoom and will instead need to use Microsoft Teams.
What do I need to do?
We ask our University community to prepare to stop using Zoom from the start of the new academic year in September, and to use Teams instead. We ask that you review documentation and resources, such as website information and guidance, to encourage the use of Teams instead of Zoom.
To discover what Teams has to offer and the many benefits, we would encourage you to explore the resources and information on our M365 Digital Champions site:
Why is this happening?
The University bought Zoom licences for every colleague and postgraduate researcher in 2020 to support the switch to remote working, and online teaching and learning during the Covid pandemic. Since then, Microsoft Teams has been made available to all colleagues and students, offering a unified and integrated experience with M365 and the provision of a scalable and secure service.
We have made this decision because Teams is part of our existing Microsoft 365 licence, which also includes Word, Outlook, Excel, PowerPoint, Forms, OneNote, OneDrive and much more. Using Teams rather than Zoom allows for more seamless collaboration between the various applications.
Help and support
IT Services are already engaging with colleagues in Digital Learning to identify any specific use cases that may need to be considered. If you are aware of a specific use case that might not be a straightforward switch from Zoom to Microsoft Teams, please complete our feedback form so that we can arrange help and support in good time.