Issues with access to multiple IT systems (update 2)

29 Sep 2026

Colleagues in IT Services are investigating issues with access to multiple services

Update 2 (4.55pm, Tuesday 29 September)

IT Services continue to work with the University’s network provider on resolving the access issues experienced by some colleagues and students. We will issue further information by 9am on Wednesday 30 September.

Update 1 (2.10pm, Tuesday 29 September)

Further investigation has shown that many people experiencing these issues accessing University services are using the same internet service provider from home. While IT Services continue to investigate, you may find that a suitable workaround is to use a Wi-Fi hotspot on your phone instead.

However, note that doing this will use your phone’s data allowance; only do this if you have sufficient allowance on your mobile contract.

• Apple: Connect to the Personal Hotspot of an iPhone or iPad
• Google: Share a mobile connection by hotspot or tethering on Android

Note: The University of Manchester is not responsible for the content of external websites.

We are continuing to investigate this as a matter of priority.

Original message (12.40pm, Tuesday 29 September)

Colleagues in IT Services are investigating issues with access to multiple services

Colleagues and students may be unable to sign into various services. This is under investigation as a matter of priority, and we will post updates as soon as we have more information.