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New way to contact Human Resources

27 Mar 2013

How to get in touch with HR from Tuesday, 2 April 2013 onwards.

Member of staff

Tuesday, 2 April sees the launch of a new way of delivering Human Resources services to University staff.

The aim is to offer an improved HR service. The main change most staff will see is that day-to-day HR and payroll enquiries will no longer be handled by HR staff based in local HR offices.

Instead, these kinds of queries will be dealt with by a new team called HR Services, which will be based in the Simon Building.

How to get in touch with HR Services

For day-to-day HR enquiries including HR Systems (Resourcelink, HESA, management information, post management), Recruitment and Resourcing (advertising, pre-employment checks, redeployment), and Employment Services (payroll, fees and expenses, sickness recording, absence and changes to current employment), contact:

  • askHR a new online resource where you can find the majority of answers to basic HR questions and which should be your first port of call for HR enquiries
  • HR Helpline: 0161 27 54499
  • Email: HRServices@manchester.ac.uk

What will happen:

  • A member of the HR Services team will log your query;
  • It will be allocated to a member of the HR Services team;
  • An email will be sent to advise that the task is underway and who is dealing with it;
  • Email is sent to advise the task is complete.

HR Partners

Another new feature of the HR structure is the role of HR Partners – senior HR staff who will work more closely than ever with leaders and managers to plan and deliver longer term HR needs.

How to get in touch with HR Partners:

HR Partners will remain based in their existing offices and can be contacted on their existing phone numbers and email addresses. As of 2 April, all HR Partner contact details will be available at:

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