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Improving the student experience

04 Oct 2012

National Student Survey report now available

A paper outlining the ways in which we are improving our student experience performance was presented at Senate yesterday.

Put together by Professor Clive Agnew, Vice-President for Teaching, Learning and Students, you can see the document at:

The National Student Survey, which asks final year undergraduates to assess their satisfaction with their university experience, showed that our University has improved from 79% in 2011 to 83% this year. Our performance in the NSS is important because it affects our position in a range of university league tables.

Some areas have sustained an excellent level of student satisfaction, such as Electrical and Electronic Engineering; Dentistry; Life Sciences; Chemistry; and Physics and Astronomy. Others have taken great strides in improving the student experience, in particular the Schools of Law; Education; Materials; and Mechanical, Aerospace and Civil Engineering.

Professor Clive Agnew, Vice-President for Teaching, Learning and Students, commented: “A rise to 83% is a significant increase for a university of our size and this success is thanks to huge efforts by staff across the campus. All areas of learning and student experience showed increases with the highest levels of satisfaction in learning resources (library and IT) and teaching.

“We must now build on this success to achieve further improvements in student satisfaction, particularly in areas where satisfaction is lower and noting the importance students have attached to academic support and personalised learning.”