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Protect your University identity from ‘phishers’

01 Feb 2012

Beware of ‘phishing’ scam emails to staff and students.

Email phishing is an attempt to collect usernames and passwords, or bank account details from unsuspecting computer users by sending an email pretending to be from a trusted support group.  They ask for this information using a carefully prepared message that appears to be genuine.

The email may mention the names of IT support people that you know and seem to be from a familiar IT support email address.  The email messages all ask you to reply, enclosing information such as your username, password, and sometimes other personal information, indicating that lack of response will result in your account being deleted or disabled.

Phishing scams targeted at students are also common at the three main instalment payment dates in September, January and April, whereby students are asked to verify personal and bank details in order to receive their student loan.

These messages are all fake and NEVER originate from any customer services group at the University.

For more information on how to stay safe from phishing scams and how to report these should you receive any suspect emails, please refer to the IT Services Secure-IT web pages: