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Change of travel insurer from 1 June 2010

10 Jun 2010

Royal & Sun Alliance selected as new University provider

Royal & Sun Alliance (RSA) have been selected as the University's provider for all Travel insurance with effect from 1 June 2010, in succession to ACE European Group.

This includes Business Travel, Study Abroad Travel and Student Sports Travel insurances.

The change has been made following a competitive tender exercise, and has resulted in a significant reduction in insurance premiums.The cover provided by RSA is essentially the same as provided by ACE. However, the emergency contact details have changed as follows.

In the event of difficulties, contact the FirstAssist 24-hour emergency service:

  • Telephone: +44 20 8763 3155 (for calls from outside the UK) / 020 8763 3155 (for calls from within the UK)
  • Fax: +44 (0)20 8763 3035
  • Telex: 8951673 IAS-G
  • E-mail address:

Transitional arrangements have been made with ACE so that any traveller calling the former ACE emergency number will be provided with assistance.

For further details of cover, please visit:

Martin Hampar
Insurance Office