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Change in network connectivity settings

01 Dec 2021

IT Services have recently made some changes to network connectivity settings to improve the security of the network.

You will likely have not seen any impact as a result of this, however any member of staff who has noticed that a service they maintain (which is not a laptop, desktop computer or mobile device) has lost connectivity, should do the following:

  • Log into the IT Support Portal.
  • Click Request Support
  • From the list, select Incoming Internet Activity and fill in the form.

If you have a connectivity issue with a laptop, desktop computer or mobile device, please contact the IT Support Centre as normal.