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FSE Students Hubs are open!

24 Sep 2020

Colleagues share their experiences of working at the two new temporary Student Support Hubs

Inside the student support hubs

To help and support our new and returning students The Faculty of Science and Engineering have open two temporary Student Support Hubs. 

This face to face service is available to all FSE students alongside existing online services for those who have not yet returned to campus.

The North Campus Hub is located in the Barnes Wallis Building and on South campus in the Booth Street East Building. The locations of the hubs were chosen due to their ability to allow for social distancing, one way systems and managed queuing systems. There will also be a triage system in place during busy times. 

The Hubs are being staffed from across the Teaching, Learning, Students, Experience (TLSE) Teams. This is on a rota basis to ensure there is always a representative from each FSE Department. 

Colleagues who have helped to set-up the Hubs have shared their thoughts about what it’s like to be back on campus: 

“It’s fantastic to see so many of our staff members coming together as one team to create the student support hubs in a short space of time, it’s been a truly collaborative effort.  Staff have worked tirelessly to ensure we are keeping our students safe on campus whilst providing the best possible student experience face to face alongside our online support services.” Paul Rowbotham, Senior Project Manager, School of Engineering

The Hub affords us the opportunity to deliver the student experience, face-to-face, in a safe environment. The service we are providing is great! I’m very encouraged by the enthusiasm which all staff have shown in developing and providing support to the Hub.” Lorna Dawson, South Campus Hub Lead 

"I'm very excited to be a part of the student-hub. It's nice to be back on campus, working amongst colleagues and being given the opportunity to deliver the student experience face-to-face after the extended period of remote-working." Mel Mcgloughlin, South Campus Hub Supervisor 

“It's a good opportunity to have face to face interactions with students and therefore improving the overall student experience, and a chance to interact with other colleagues in person which is great after only seeing people over Zoom for 6 months. Also, it feels like a really safe environment so it's great for anyone who is worried about coming back on to campus.” Jack Scott, South Campus Hub Query Desk Assistant