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Changes to access request process for student systems

23 Aug 2018

Line managers will now be responsible for requesting access to student systems (Campus Solutions, eProg and My Placement) for their staff.

This change has been made to streamline the request process, as requests will not need a separate authorisation from a line manager after the initial submission. It is also hoped that this will reduce the number of errors in requests made for new starter access.

Line managers should submit all staff access requests via LANDESK, links to the forms for each system can be found on the Student System and Business Support Team access webpage:

As highlighted in the instructions on LANDESK, for roles where training is required the user should complete the training before their line manager submits the request. Confirmation of training should be provided by attaching the notification email confirming completion of training (where the user receives this), or by taking a screenshot of the ‘My Grades’ screen in Blackboard showing the course has been completed. You can add attachments to a ticket once it has been submitted. Once you receive the confirmation email follow the link back to the ticket and you should be able to add an attachment via the Actions menu on the left.

There is an additional change to the eProg access request process for Programme Directors. A Faculty Lead or senior administrator within the school should now submit a request for Programme Director access on behalf of the academic.

If you require any additional information, please email