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Planned outage to personal file storage and other services from Friday 17 July

13 Jul 2015

A number of services, including personal network storage (P:drives) will be unavailable at the weekend

What is happening?

As part of the Kilburn Building data centre move project, our ‘Isilon’ network storage needs to be moved this coming weekend, meaning that you will not have access to your personal file storage, amongst other services.

What do I need to do?

You must save any open files and log off before 5pm on Friday 17 July, otherwise recent changes may be lost. The service will be switched off at 5.05pm prompt. Once this has been switched off, you will be able to log back in from 5.10pm to use applications, but you will not have access to documents on your P:drive or any other files on your desktop.

Why do I need to do this?

A number of services will be unavailable while this work takes place, including the personal storage space (also known as P:Drives, Documents folder or ‘My Documents’) of all University staff and students.

As a result of this, Managed Desktop computers – including student PC clusters - will have reduced functionality; you will be able to log in and use the basic software applications, but you will not have access to documents on your P:Drive or other files on your desktop.

Services unavailable during this work:

When is this happening?

We are planning to shut down the services at 5.05pm on Friday 17 July. They are expected to become available on the afternoon of Saturday 18 July, but should be considered at risk until the end of Sunday 19 July. Technical updates and notifications will be posted on our Service Notification System.

Further information

If you have any general enquiries about the Data Centre move, visit the Data Centre Move website or email the Data Centre Move project team.

For technical enquiries about this or any other IT Service, please contact the IT Support Centre:

IT Services