Book your own IT appointment - Support Centre online now open!
23 Jun 2015
The new IT Support Centre online allows you to log a request, search the Knowledge Base or book a maintenance call at a time that’s convenient for you.
Bookable maintenance visits run from 9.30am through to 4pm each working day and IT teams now operate by campus area, with each team responsible for visiting groups of buildings located near to each other (along with a dedicated team for off-site University areas); bringing greater efficiencies in IT staff time and more time to help you!
A team of IT ‘quick responders’ will also be on standby to visit any urgent requests that may arise during the working day (such as where teaching may be affected, for example).
Of course, as well as online you can also get in touch with the Support Centre by phone; with more staff now taking your calls at the front line than ever before. You can call the Support Centre on 0161 306 5544 (or internal 65544) at any time, 24 hours a day, 7 days a week.