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Communicating Welcome: What have students been told, and when?

11 Sep 2014

We send so much information to new students before, during, and after Welcome, it's hard to keep track of it: here's a guide to what they've been told so far

Please note that this only includes the central communications – students will have received additional information from Schools and Programmes, along with very specific details from services such as the Accommodation office.




Before August

Exciting conversion information about central services and activities

eAdvantage email series – segmented by home or international, UG and PG

During August

Good luck and congratulations messaging around results period

Admissions Social Media channels:

Twitter: Admissions

Facebook: Admissions


Essential information about preparing to come to the University in the Orientation guide (international and EU only), Crucial Guide: Get Ready, and What’s On

Mailed directly to students’ home addresses, as recorded in the student system


Invitation to activate IT account

Emailed directly to students’ preferred email addresses


Staged information and advice about getting ready, Welcome, and the first weeks.

Welcome website for students

Early September – pre-arrival

Final eAdvantage featuring highlights and final advice for the Welcome period

eAdvantage email - segmented by home or international, UG and PG


#HelloUoM social media campaign, designed to engage new students with the University, and highlight important information

Admissions and International Relations Social Media channels:

Twitter: Admissions

Facebook: Admissions

Facebook: Orientation

During Orientation and Welcome

Essential and useful information about settling in to life at the University, and how to make the most of Manchester in the Crucial Guide: Welcome

Distributed by Schools and programmes in their student induction packs


Important information, advice and guidance in the first My Manchester News eBulletin

Delivered weekly, every Friday, to students’ University email addresses


#AskMeUoM social media campaign, providing an online parallel to the Ask Me campaign across campus

Admissions, International Relations, and Student News social media channels:

Twitter: Student News

Twitter: Admissions

FacebooK: Admissions

Facebook: Orientation


Further information

This is just a snapshot of the wealth of communications students have received, and will receive, over the Welcome period.

For a more comprehensive view of the central communications to students, visit the Welcome intranet site for staff at: