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IT Know How: Find what you’re looking for in the IT Knowledge Base

19 Mar 2014

Find answers to your IT related questions quickly and easily.

As part of the Help and Support offered by the IT Service Desk you have access to the Knowledge Base - a powerful database which allows you to quickly and easily find answers to your IT related questions. These answers range from ‘How To’ articles offering step-by-step guides to accomplish tasks, to useful explanations of applications and processes.

You can also use this 24/7 service to send details of your queries or submit a service request online. The Knowledge Base is similar to an Internet search engine; all you need to do is enter keywords and select Search.

Knowledge Base articles:

Note: You will be asked to log in with your University credentials to view the Knowledge Base articles.