Skip to navigation | Skip to main content | Skip to footer
Search the University of Manchester siteSearch Menu StaffNet
Search type

IT Know How Tip

26 Sep 2013

Find what you’re looking for with the IT Services Knowledge Base

As part of the IT Service Desk, the Knowledge Base is a powerful database which allows you to quickly and easily find answers to your IT related questions. These answers range from ‘How To’ articles that offer a step-by-step guide to accomplish a task, to information articles which explain IT concepts.

You can also use this 24/7 service to send details of your problem or submit a service request online. The Knowledge Base is similar to an Internet search engine; all you need to do is enter the keywords that you are seeking and select Search.

Note: You will be asked to log in with your University credentials to view the Knowledge Base articles.