New Health Hero App and service briefing sessions
11 Feb 2026
To help support mental health and wellbeing, colleagues have access to our Employee Assistance Programme ‘Health Hero’. Health Hero is a free confidential and independent counselling and information service.
There are new and important updates for Health Hero, here is what you need to know.
Introduction of the Health Hero App
Health Hero are now offering the ‘Health Hero App’, meaning you can access it on the go. The webpage version is still available.
Register with the Health Hero App
To access the Health Hero App, all colleagues need to register – even if you already have an existing account.
To register, follow this step-by-step guide.
Book onto a Health Hero briefing
Find out all you need to know about the Health Hero service including:
- What mental health and wellbeing support is available
- How to book a call with a counsellor
- Introduction to the Health Hero App including a demonstration
- Information on other Health Hero services such as money and debt, and legal support.
There are tailored briefings for people managers which will include additional information:
- Supporting a colleague to access the Health Hero service
- Management referrals to Health Hero
- Health Hero management support service and how to access
Health Hero briefing session for all colleagues
Tuesday, 24 February 11.00am – 11.30am
Wednesday, 4 March 11.30am – 12.00pm
Health Hero briefing sessions for people managers
Wednesday, 25 February 1:00pm – 1.45pm
Thursday, 5 March 11.00am – 11.45am
Further information
- Please take a look at the Frequently Asked Questions for further information.