IT support moving out of Kilburn Building
11 Nov 2025
From Monday 24 November, the IT in-person support desk in the Kilburn Building will be temporarily re-located to the ground floor of Main Library while building works take place.
The desk will continue to provide the same face-to-face IT support as now, and be staffed by IT Services. It will be open 8am to 5pm Monday to Friday. The re-location is expected to be until September 2026, when the support desk will return to the Kilburn Building.
The student facing in-person support desks already located in Main Library and in the Alan Gilbert Learning Commons, and staffed by the Library digital support team, will continue to operate as normal.
More information about in-person IT support is available:
Other routes for IT support, including using Connect and the 24/7 telephone helpline, operate as normal.
What’s happening in the Kilburn Building?
This November marks the start of our University’s Kilburn redevelopment project, to support the future delivery of teaching and research in Computer Science.
New and improved facilities will include:
- a new Robotics laboratory and testing area;
- a new combined Virtual Reality and Human Participation space;
- a new computer cluster, plus additional study spaces, common areas and wellbeing facilities for students;
- renovated workspaces for Computer Science staff and PGRs and IT Services, providing greater flexibility and support.
Redevelopment will be contained to the ground floor areas of the Kilburn Building, with renovation and construction works expected to run between early 2026 and the end of the 2025/26 academic year. The upper floors of Kilburn will remain open and available during the works.
More information about the redevelopment is available on the Faculty of Science and Engineering intranet site.
The Directorate of IT Services
Most colleagues in IT Services will be temporarily re-located to the George Begg Building on North Campus while the building works take place. This move is scheduled to take place week commencing 24 November. Once the works are completed, colleagues in IT Services will be moving back into Office One of the Kilburn Building, and to the Eddie Newcomb Building.
The Department of Computer Science
From Monday 3 November, a small number of Computer Science staff and PGRs began relocating from the ground floor of Kilburn to a temporary new workspace in Crawford House.
Once construction begins in early 2026, efforts will be made to keep noise and disruption to a minimum but teaching spaces and student areas across the ground floor of Kilburn will be out of bounds for the remainder of the 2025/26 academic year.
Sessions which are regularly timetabled into these spaces have been re-assigned to alternative spaces on the upper floors of the building and other appropriate spaces on campus at the start of the academic year.
More information
Questions about the project can be directed to Kilburn-project@manchester.ac.uk