Search the University of Manchester siteSearch Menu StaffNet
Search type

Login changes: Outlook Web App

09 Oct 2018

From Tuesday 23 October 2018 staff and postgraduate research students logging in to the Outlook Web App (OWA) will need to use 2-factor authentication from Duo.

Cyber security campaign image

The University’s Cyber Security Programme is continuing to roll out 2-factor authentication to protect key systems and services. OWA is used by staff and postgraduate research students to access emails through an internet browser.

How will it work?

From Tuesday 23 October, in addition to entering your University username and password, you will need to verify your identity through something that you have with you – your 2-factor device. The login process is different depending on your chosen authentication method, but the easiest way to do it is by using the Duo Mobile app on a smartphone. 

Read our guide on how to use the different authentication methods:

As part of the communications campaign, you will receive emails from IT Services on Tuesday 16 October and Monday 22 October – reminding you about the change and what you need to do.

Most staff and postgraduate research students are already using 2-factor authentication and are all set up, however there may be some who still need to register with Duo, our 2-factor authentication provider.

What other systems are protected?

Last November we introduced IT login changes for all staff and postgraduate research students to protect desktop email. We have since protected the MyView HR system (where your pay information and personal details are stored), and Blackboard for those with a teaching or administrative role in the system.

Why are we doing it? 

Passwords can be easy to compromise – they can be stolen, guessed or hacked. By adding extra security, we can make it much more difficult for someone to use your password to access University information and services. This helps to keep our information and data secure, and also strengthens our compliance with the new data protection regulations (GDPR).

Help and support

For more information about 2-factor authentication, including how to get set up with Duo, and frequently asked questions, visit the IT Services website.