Contacting People and OD Operations
The People and OD Operations team have been contactable by email and MS Teams since moving to hybrid working. MS Teams has given us a great opportunity to communicate face-to-face with our customers in a way that we rarely could on campus, as well as message instantly to resolve minor queries using the Chat function.
For general queries and requests you can contact our Reception Team on telephone 0161 275 4499 between the hours of 9.00am to 3.00pm or by visiting our Reception which is available from 9.00am to 3.00pm Monday to Friday on the 2nd Floor of the Simon Building.
For all People and OD Operations contacts, our teams are as below. All telephone numbers below are contactable during the hours 10.00am to 12.00pm and 2.00pm to 4.00pm; Monday to Friday, and any queries outside these times are best placed directed to the email addresses.
Recruitment - Lead: Mike Platt - Talent Acquisition Manager
Email address - People.Recruitment@Manchester.ac.uk
Telephone Number - 0161 275 5973
We have bespoke Faculty and Professional Service focused teams within Employment Services, each led by our Employment Services Officers, and you have a team dedicated email address for all employee queries for each Faculty or Professional Services & Cultural Institutions.
The four teams are as follows:
Faculty of Science and Engineering Lead – Rebecca Wolf (until 20 May 2022), Em Hunter with effect from 23 May 2022
Email address - People.EmploymentServicesFSE@manchester.ac.uk
Telephone Number - 0161 275 2126
Faculty of Biology, Medicine & Health Lead – Gemma Troy
Email address - People.EmploymentServicesFBMH@manchester.ac.uk
Telephone Number - 0161 275 8116
Faculty of Humanities Lead – Andrew (Andy) Smith
Email address - People.EmploymentServicesFHUM@manchester.ac.uk
Telephone Number - 0161 275 8785
Professional Services & Cultural Institutions Lead – Jo Barlow
Email address – People.EmploymentServicesPSCI@manchester.ac.uk
Telephone Number - 0161 275 7231
Payroll - Lead: Spencer Clarke - Payroll Manager
Telephone Number - 0161 306 8185
Global Mobility - Lead: Maxine Bate - Global Mobility Manager
For all queries relating to international employees, working overseas, academic visitors, relocation and visa compliance
Email address - People.GlobalMobility@manchester.ac.uk
Telephone Number - 0161 275 2162
Email address - People.Systems@manchester.ac.uk
All queries for systems can be directed to the above email address, where your query will be directed to the appropriate team within systems. Our systems team focusses on three key areas with the following leads:
Core Systems - Shelly Coates
Post Management and Hierarchy - Jacqueline Bryning
Workforce Information - Jane McNeill
P&OD Operations Manager - Hazel Robinson
People & OD Operations
People & OD Operations consists of the following teams:
The Recruitment & Resourcing team support hiring managers and candidates applying for vacancies online. Advice about recruiting is available here. All requests to advertise should be sent to email@example.com and you will receive an email informing you which member of the Recruitment Team is handling your case. If you have any concerns or feedback contact our Talent Acquisition Manager, Mike Platt (Michael.Platt@manchester.ac.uk).
Our Global Mobility team support hiring managers to sponsor employees as part of their visa applications. Requests for certificates of sponsorship, and general queries and guidance should be sent to firstname.lastname@example.org. If you have any concerns or feedback you are welcome to contact Global Mobility Manager, Maxine Bate (email@example.com) or the International Staff and Compliance Officer, Michèle Owen (firstname.lastname@example.org).
The Employment Services team is the main point of customer service for all staff, including managers and People and OD Partners, on all matters relating to People and Payroll administration. We work in close collaboration with the Recruitment team, supporting managers from the point they have selected a candidate onwards, and from there carry out all transactional activity relating to the employee lifecycle, with support and expertise from our colleagues in People & OD Operations, Payroll, People & OD Systems, and Global Mobility Teams.
We are organised into Faculty and Professional Services focussed teams, with named Team Leads for each area. Click on your business area for details of the team who are here to support you.
The Employment Services Team for FBMH is led by Gemma Troy
The email address for the team is People.EmploymentServicesFBMH@manchester.ac.uk and the primary contact in the team is the Employment Services Support Assistant - TBC
Gemma is supported by a team of Employment Services Assistants including
- Kate Magleave
- Sandra Allan
- Sharon Atkinson
- Emily McPhillips – currently on Mat leave – covered by Rida Jilani
The Employment Services Team for FHUM is led by Andrew (Andy) Smith
The email address for the team is People.EmploymentServicesFHUM@manchester.ac.uk and the primary contact in the team is the Employment Services Support Assistant - Beverley Williams
Andy is supported by a team of Employment Services Assistants including
- Sweet Okpaleke
- Lee Malone
- Amy Wilson
- Lucy-Ann Macfoy – currently on maternity leave – covered by Zoe Michael
- Kay Lenihan
The Employment Services Team for FSE is led by Em Hunter
The email address for the team is People.EmploymentServicesFSE@manchester.ac.uk and the primary contact in the team is the Employment Services Support Assistant - Argyro Papadimitriou
Em is supported by a team of Employment Services Assistants including
- Ann-Marie Mather
- Cath Beard
- Kat Dockney
- Emma-Louise Steel
- Victoria Cooper
The Employment Services Team for PS&CI is led by Joanne (Jo) Barlow
The email address for the team is People.EmploymentServicesPSCI@manchester.ac.uk and the primary contact in the team is the Employment Services Support Assistant - Carlos Garcia
Jo is supported by Employment Services Assistants:
- Heather Chesworth
- Rachel Peacock
- Jennifer Moore
- Sofia Bulman
- Caroline Schofield
- Davie Longden
Our in-house Payroll team is primarily here to run the University's payrolls and to provide an internal service to People & OD colleagues as subject matter experts on technical matters (such as Tax and HMRC regulations).
General queries that cannot be answered from the information available on Staffnet, or by reference to a line manager, should be sent to email@example.com, and our Payroll Manager is Spencer Clarke (firstname.lastname@example.org).
Our Global Mobility team support staff and the University with:
- Supporting hiring managers and new employees with sponsorship for visas to work in the UK
- Requests for Certificates of Sponsorship (CoS) and visa extensions
- Immigration and visa compliance for staff
- Overseas working applications and advice
- International payroll and foreign tax/social security payments
- Academic Visitor application processing and panel decisions
- Relocation both within the UK and from overseas
General queries and guidance should be sent to email@example.com
If you have any concerns or feedback you are welcome to contact:
Global Mobility Manager, Maxine Bate (firstname.lastname@example.org)
Global Mobility Officer: International, Michèle Owen (email@example.com)
Global Mobility Officer: Overseas, Keith Davies (firstname.lastname@example.org)
The People and OD Systems team maintain the People/Payroll system, ResourceLink, and work in close partnership with colleagues in IT Services to manage the relationship with our provider, Zellis.
The team plan and implement system upgrades and developments, such as the MyView Dashboard - this is where staff can view their personal details and pay information, and where line managers can view their teams and approve expense claims. More details about MyView are available here.
People and OD Systems work closely with colleagues from across the University to ensure that downstream systems are fed correctly and appropriately with ResourceLink data. They also develop tools for reporting to allow People and Organisational Development colleagues to self-serve using Power BI.
The team have a dedicated email address for all P&OD System queries: email@example.com
The team is made up of three teams:
Systems Hierarchy and Structure - led by Jacqueline Bryning (firstname.lastname@example.org)
Workforce Information - led by Jane McNeill (email@example.com)
Core Systems - led by Shelly Coates (firstname.lastname@example.org)
The People & OD Operations Manager is Hazel Robinson (email@example.com) should you have any queries.