Skip to navigation | Skip to main content | Skip to footer
Menu
Search the Staffnet siteSearch StaffNet
Search type

MyView Frequently Asked Questions (FAQs)

Please click on the topics below for further information, or contact HR Services if you have other questions.

What is MyView?

MyView is the self-service portal that links to the University's HR and Payroll system.

Employees and managers can use MyView to view and amend their personal details (such as home address, bank details, and equality information), and to submit expense claims. Additionally, managers can use MyView to see a list of their team members.

Why should I use MyView?

Current members of staff will receive payslips and annual P60 documents through MyView, along with any expenses slips. These can all be downloaded as PDFs.

Some members of staff are also required to submit their expense claims through MyView - see here for more information.

You can also view and update some of your personal information, such as:

  • Bank details
  • Home address
  • Equality information
  • Emergency contact/next-of-kin information

If you are a line manager, you will be able to view some details about your team via the My People tab.

The data you hold about me in MyView is not correct - what should I do?

You should contact HR Services to discuss this. Please note that we may ask you to provide additional documentation or proof of identity.

  • Email: hrservices@manchester.ac.uk
  • Phone: 0161 275 4499 (internal 54499)
  • Visit: HR Services Reception is open from 9am to 5pm, Monday to Friday (except bank holidays). HR Services is located on the second floor of the Simon Building (above the cafe) which is building no 59 on the campus map

What can a line manager see about their team?

Line managers will be able to see the following information about members of their team via the My People tab:

  • Employee Name (including title, forename, surname and, if in use, "known as" name)
  • Employee Number
  • Email Address
  • Work Phone Number
  • Current Post Title
  • Current Post Start Date

In addition, line managers will also be able to see the post title of any vacant post in their team.

The list of my team members is not correct (e.g. someone is missing) - what should I do?

A form to request changes to line management information is available in MyView. It can be used to add missing team members, remove team members that shouldn't be there, or inform HR Services of a change in your line management responsibilities.

The form can be found in the menu under Line Manager & Team View - select Request to change/update and complete the relevant details. The form is then sent to HR Services to process.

Please note that employees cannot request a change to their own line manager - the manager must submit the form.

My pay is not correct/doesn't look right - who can I talk to?

Please contact HR Services - a member of the team will be happy to assist.

  • Email: hrservices@manchester.ac.uk
  • Phone: 0161 275 4499 (internal 54499)
  • Visit: HR Services Reception is open from 9am to 5pm, Monday to Friday (except bank holidays). HR Services is located on the second floor of the Simon Building (above the cafe) which is building no 59 on the campus map

I still want to receive paper payslips - what should I do?

Social responsibility is an important part of our University culture and to help reduce our environmental impact, the University began issuing all pay advice online in 2010. Pay advice includes payslips, expenses slips, and P60s.

If you do not have access to a computer or other electronic device (such as a laptop, tablet or mobile phone), please contact HR Services to discuss the possibility of receiving a paper payslip. Please note that if you do request this service we may ask your line manager to verify that you do not have access to electronic resources on-site.

Some limited groups of staff will still receive paper payslips as they do not have access to electronic resources on-site (this is by prior agreement). However, even if you receive a paper payslip, you will still be able to access your payslips via MyView.

 

If you would like to begin using MyView or other University electronic resources, please contact the IT Support Centre to discuss how to gain access to your IT login details.

Will banks and building societies accept a print off of my online payslips?

Yes - most banks and building societies will accept self-printed pay advice. However, if you do encounter any difficulties please contact HR Services.

  • Email: hrservices@manchester.ac.uk
  • Phone: 0161 275 4499 (internal 54499)
  • Visit HR Services Reception is open from 9am to 5pm, Monday to Friday (except bank holidays). HR Services is located on the second floor of the Simon Building (above the cafe) which is building no 59 on the campus map

How do I submit expenses using MyView?

The Online Expenses functionality in MyView was rolled out to staff across the University during 2020 - more details about this and how to submit a claim are available here.

Which web browsers are compatible with MyView?

The latest versions of Microsoft Edge and Google Chrome are supported.

Please note that Microsoft Internet Explorer and Mozilla Firefox are not supported and therefore cannot be guaranteed to work correctly.

I don't have a University login - do I need this to access MyView?

Yes, you do need a University login to access MyView.

All workers and employees have a University username and most also have an email account. If you don't already have your username, then you'll need to use a University PC to activate your account. Please contact the IT Support Centre for help with setting this up.

I can't log in/I'm getting an error message when I try to log in - what should I do?

You should contact the IT Support Centre for help logging in to MyView.

I don't have access to a University desktop PC or laptop - can I still access MyView?

Yes - MyView is accessible via your smartphone, personal computer or laptop.

If you don’t have access to a PC or laptop in your day-to-day role and would like to access MyView on campus, you should discuss this with your line manager in the first instance.

The University also has a number of PC clusters for staff and students. Details of the clusters and their availability can be found here.

Can I access MyView from home or using a mobile device?

Yes - open the browser on your home/mobile device and use the link at the top of the MyView main page to access MyView.

You'll be prompted to enter your username and password, and will then be asked to authenticate using the University's 2-factor authentication service, Duo.