Book now for TMS74 Personal and Interpersonal Effectiveness
11 Oct 2013
Course for middle managers who have direct line management responsibility for managing people
Objectives
- To identify what personal and interpersonal effectiveness is.
- To review the key skills that make up our personal communication capability.
- To examine the effect different communication styles have on the outcome of situations.
- To introduce participants to the principles of emotional intelligence.
- To anaylse the importance of emotional intelligence in the workplace.
How to book
To book a place on the course, visit:
If you experience any problems with the online booking system, contact
- courses-stdu@manchester.ac.uk, quoting ‘TMS74’: ‘Personal and Interpersonal Effectiveness’