Skip to navigation | Skip to main content | Skip to footer
Menu
Search the Staffnet siteSearch StaffNet

FAQs & Common Student Queries

Accessing the Student Experience Fund

How do I access the SEF?

The Student Experience Fund is usually open for applications between early September and early June. Once the fund is available to access, the guidance document for accessing the SEF, and the form you will need to complete to make a bid, will be available via our Funding page. 

How can you help me with the SEF process?

The SEED Hub team are more than happy to answer any specific questions you may have about making a bid when filling out the application form. We can also provide you with general information about ordering if the below FAQs don’t answer your query. In addition, we can also help you to pay for any goods/services you have already booked or purchased.

Please just email us on seed.hub@manchester.ac.uk and one of the team will get back to you.

Which suppliers can I order from?

It is preferred for you to order from one of our registered suppliers; this ensures the payment process is efficient, and that we are using suppliers with good health and safety standards. Unfortunately, we are unable to provide a full list of suppliers as this is information held by the finance department. However, if you have a specific supplier in mind, the SEED Hub team can check whether they are on the system for you.

If you are still deciding which supplier you would like to use, please find the names of our most frequently used suppliers below:

  • Hyatt Hotel
  • Midland Hotel
  • Impact Catering
  • I Knead Pizza
  • Brewdog
  • Kro Bar
  • Whitworth Café

Do I have to order from a registered supplier?

It is possible to order from any external supplier in theory. However, you must consider how the payment will be made for this.

It is possible to pay many suppliers via credit card payment. However, you must bear in mind that these payments can take a couple of weeks to make because of the financial approval process. This process is managed by the SEED School Office, please see Finance FAQs for more information.

If you need to pay a non-registered supplier within a short time frame, you may wish to consider paying the supplier yourself and then claiming this back via expenses. This can all be done via MyView.

You must also consider the safety of the supplier and factor this into the risk assessment for your event. Risk Assessments are processed by Estates so if you have any specific questions regarding this please contact SEEDestates@manchester.ac.uk.

How to book a room

Who can help me to book a room?

If you require a room booking for an activity which must appear on student timetables (e.g., lecture, seminar, mandatory guest speaker), please contact seed.programmes@manchester.ac.uk.

If you need help booking a room for an activity which doesn’t need to appear on student timetables (e.g., dissertation supervision session, optional guest speaker session), please contact seed.hub@manchester.ac.uk.

In your email, please include the following:

  • A brief description of the activity
  • Number of attendees
  • Whether you need the room to be suitable for catering
  • Any details about preferred rooms

Can I book my own room?

Staff should have access to Resource Booker to be able to make their own bookings. Use the search bar at the top of the page to find a room if you are unsure which tile your desired room comes under. If you would like to request access to be able to book a certain room via Resource Booker, please email resourcebooker@manchester.ac.uk.

Which rooms can the SEED Hub team help me to book?

The SEED Hub team can support you to book the following spaces:

  • Most teaching and meeting rooms in the Arthur Lewis Building, the Humanities Bridgeford Street Building and Ellen Wilkinson.
  • The Arthur Lewis Building Common Room.
  • SEED Hub Study spaces.
  • The Humanities Bridgeford Street Building foyer and quad.
  • Some central teaching spaces rooms – please enquire for further details.

Programme and units

What if a student wants to switch units?

For guidance on how a student can switch course units, refer to this document. 

What if a student wants to switch programmes?

They will need to contact seed.hub@manchester.ac.uk, but there is some more general information on the Students' Union website. 

What if a student wants to interrupt their studies?

For more guidance about if a student wants to interrupt, refer to the Students' Union's Interruption advice page.

Assessment

A student has been referred for potential academic misconduct. What happens now?

Guidance on the process when a student has been referred for academic misconduct can be found in the Academic Malpractice Procedure, page 10, section 5.

What happens if a student fails?

For information on if a student fails, please refer to the relevant documents below based on the student's level and years of study:

Can a student appeal their grades?

Yes, in limited circumstances. For guidance on grounds for appeal, refer to the dedicated Academic Appeals page in the SEED Student Community SharePoint site.

Support services

Where should students go first to get advice?

Drop in to the SEED Student Hub on the ground floor of Humanities Bridgeford Street, 9am-5pm Monday-Friday (usually the quickest route)

Phone: 0161 275 2817

Email: seed.hub@manchester.ac.uk 

Or visit the SEED Student Community Wellbeing SharePoint page for more information about the resources available to students.

How can students get visa advice?

Students should be directed to the Immigration and Visas support page on the University website for the latest information.

They can also speak to a member of the University Immigration team at one of their in-person drop-ins:

  • Location: Ground Floor, Main Library, Oxford Road, Manchester M13 9NR
  • Availability: Mondays, Wednesdays and Fridays from 11am - 1pm. No appointment necessary.

Where can students apply for a letter to confirm their registration / to exempt them from council tax / get an official transcript etc?

Students can put a request in with the Student Services Centre for official documents and letters. They can also visit the SEED Student Support Hub for further guidance.

A student thinks they may have a disability or long-term illness. What should they do?

Students should be encouraged to speak to and register with the Disability Advisory and Support Service (DASS) in this instance. More information about the support DASS can offer can be found on their website.

How can a student find part-time work, internships and graduate jobs?

Students should visit the CareerConnect for help with finding part-time work, internships, or advice about their future career path. 

Here, students can book 1-2-1 appointments, search events the Careers Service are putting on, and find job vacancies. Staff can register for an account too, and get email alerts to advertise events in lectures.

Mental Health

I think a student may be in a mental health crisis. What should I do?

You should familiarise yourself with the University's Crisis Pathway guide and follow it's advice if a student is in crisis.

You can also find out more information about finding help for a student in crisis on the Mental Health Support Team's (MHST) website.