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Claims procedures

Incidents of suspected theft or malicious damage must be reported to the Police.  They will provide a crime reference number that the insurers will require to proceed with the claim.

Losses or damage in respect of goods-in-transit must be reported to the carrier (unless using University transport) and an acknowledgement should be obtained.

All losses or damage in respect of goods-in-transit should be reported to the Insurance Office at the earliest opportunity.  The Insurance Office will co-ordinate the submission of claims to the insurers.