Covid-19

There is an existing FSE Teaching College page relating to Covid-19, and so there will be some overlap with this page. However, this page relates primarily to appeals, complaints, malpractice, and discipline.

FSE informal Covid-related complaints toolkit

We have produced a toolkit that we hope will help in considering Covid-related complaints received informally. This contains:

1. A draft acknowledgement template.
2. A draft response template.
3. Some statements that may be useful when responding to informal complaints.
4. TLSD-issued guidance on addressing informal complaints.
5. For information, a redacted outcome from the OIA responding to a Covid-related complaint.
6. A support leaflet that you should attach to acknowledgement and outcome emails.

You can download the toolkit here: FSE Informal Covid complaints toolkit Nov 2020.

University-level policy and guidance

There is a dedicated TLSD page for additional policy guidance in response to Covid. Some ACD-related links are:

• Guidance for staff on Mitigating Circumstances, Self-Certification of Absence, Academic Appeals and Automatic Extensions relating to Covid-19
• Guidance on addressing informal complaints a result of industrial action and/or coronavirus
• Student disciplinary hearings

Useful sector-wide guidance

• OIA – Handling complaints arising from coronavirus
• QAA - Complaints and Appeals in the Context of COVID-19
• Turnitin - Conducting online misconduct panels
• The impact of Covid-19 on university students: Government Response

Legacy Faculty policy and guidance (2019/20)

This guidance was produced by the Faculty for the 2019/20 academic year.

• FSE Mitigating Circumstances Guidance for 2019/20 (Covid-19)
• Graduating and Progressing FSE Undergraduate and Postgraduate Taught Students in 2019/20
• Summary of ‘No Disadvantage’ Policy
• Implementing the No Disadvantage Policy in the Faculty of Science and Engineering