Wellbeing and Support
This page is designed to support positive, proactive conversations with your students to maintain or improve their wellbeing.
The model of student support at Manchester is structured in to a stepped model:
- Preventative wellbeing work
- Low-hurdle wellbeing interventions
- Structured psychological interventions
- Mental health interventions
- Rapid mental health crisis support
Stepped Care Model
This stepped care model will help you in your conversations with students. Go to this page which includes an elearning module about the stepped care model.
The support wheel
The support wheel is the student-facing version of the support model, created in partnership with students
Steps 1 and 2 can usually be supported by all members of staff
- Preventative wellbeing work
- Low-hurdle wellbeing interventions
Self-help resources to support conversations with students
| Finance and accommodation | Wellbeing and mental health | Underrepresented groups |
|---|---|---|
|
The Student Union Advice Services – academic, financial, housing and student life I'm worried about my accommodation - advice for students worried about their living conditions, whether in halls or private accommodation UMSU Essentials centre- pantry & hygiene products, financial literacy workshops and more. Students should book a pantry ticket online. Financial wellbeing - financial help and advice Disabled students' allowances - grants to help pay for extra essential costs that may arise as a direct result of a disability |
Six ways to wellbeing - the University’s programme for wellbeing Procrastination elearning modules - online help for procrastination The Student Wellbeing team - live chat or book an appointment with a Wellbeing Advisor The Social Prescribing Team - non-clinical interventions that take a holistic, person centred approach to health and wellbeing Mental health support service - self-help resources - a list of online resources for students Mental health support workshops - regular workshops provided for staff and students Looking after your digital wellbeing - a resource for students within My Learning Essentials |
Support for specific communities and groups - tailored support for students Religious and spiritual - information and contact details about the multifaith chaplaincy Interactive campus map - locations of multifaith prayer spaces, all-gender and accessible toilets, microwaves etc. Student Union Societies - for all sorts of interests and identities, communities and nationalities |
Step three of the model onwards
3. Structured psychological interventions
4. Mental health interventions
5. Rapid mental health crisis support
From step three of the model onwards, it is likely that an appointment with one or more of the University's specialist services would be advised or facilitated (noting the referral requirements for DASS):
What to do in a crisis/emergency
Information on the Mental Health Support Team's webpages for Academic Advisers to refer to in case of a mental health crisis.
Disability Advisory and Support Services (DASS)
If a student tells a staff member something that suggests they may be disabled, the staff member MUST ask the student for their permission to make a referral to DASS.
Harassment and sexual misconduct
Support for students experiencing sexual harassment or misconduct.
Bullying and discrimination
Information on bullying, discrimination, hate, micro-aggressions and how to report it.
Further training for all university staff supporting students
Staff training and resources
Sexual assault, harassment and hate
The Response and Advice team (Campus Life) have developed an online module on how to respond to disclosures of assault, harassment and hate, which can be accessed through the Staff Learning and Development Portal:
Wellbeing and mental health
Resources to support discussions around Digital Wellbeing with your students are available on the Digital Capabilities Effective Practice Hub.