How we support students at Manchester

The stepped care model is there to help staff to respond to student issues. If you receive an email from a student experiencing issues with their wellbeing or mental health, you can take a look at this document that has response suggestions depending on the student’s level of need, relating to the stepped care model.

To learn more about how your role fits into the model and how to operate at steps one and two, please see: LAOD165 in the University's training catalogue.