Wellbeing and Support
This page is designed to bring all links together to support your conversations with students who may need additional support with their wellbeing.
The model of student support at Manchester is structured in to a stepped model:
- Preventative wellbeing work
- Low-hurdle wellbeing interventions
- Structured psychological interventions
- Mental health interventions
Steps 1 and 2 are designed to be used by all university staff without referring to counselling.
This stepped care model will help you in your conversations with students. Go to this page which includes an elearning module about the stepped care model.
Contact these teams for specialist help and advice:
Residential life advisors - assigned to all University halls of residence
Advice and response - holistic and trauma-informed support for students experiencing sexual assault, harassment or hate
DASS - the University's Disability Advisory and Support Service
'Self-help' resources to signpost to students
The following resources are designed to be used by all without the need to make a referral to the Counselling Service, and come under steps 1 and 2 of the stepped care model:
Looking after your digital wellbeing - a resource for students within My Learning Essentials
Six ways to wellbeing - the University’s programme for wellbeing
Procrastination elearning modules - online help for procrastination
Counselling Service - Build your mental health expertise - a list of online resources for students
Report and support - how students can report harassment, discrimination or assault
Togetherall - (formerly the Big White Wall) offers free mental health support
Financial wellbeing - financial help and advice
Counselling workshops - regular workshops provided for staff and students
Student support microsite - the key source of student-facing information and resources covering the whole range of campus life, signposting to specialist support
NHS Booklets - produced in conjunction with the University on a range of mental health/wellbeing issues
Further training for all university staff supporting students
Sexual assault, harassment and hate
The Response and Advice team (Campus Life) have developed an online module on how to respond to disclosures of assault, harassment and hate, which can be accessed through the Staff Learning and Development Portal:
Wellbeing and mental health
Resources to support discussions around Digital Wellbeing with your students are available on the Digital Capabilities Effective Practice Hub.
Workshops and online training are provided by the Counselling Service for all university staff to help:
- support student wellbeing and
- supporting students in a mental health crisis
There is also a 'crisis pathway' for when significant concern is raised regarding a student:
The following links are for wellbeing services in the University and relate to steps 3 and above on the six-stepped model.
If you are unsure what action to take please get in touch with the Counselling Service
Report and support
Information on bullying, harassment, sexual harassment and discrimination, and how to report it.
Other useful links
MyManchester for students
Includes Student Portal, StudentNet, Blackboard, the Crucial Guide Live and other relevant online resources
Student Union Service
Information on the advice service at the University of Manchester Student Union
Build your mental health expertise: access numerous self-help resources.
Help and confidential services to protect the health of students and staff
Mental Health Policy
Student Mental Health Policy
Dignity at Work and Study Policy
Dignity at work and study policy
- Student Guidance
Student guidance associated with student mental health policy
- Student Parents
Guidance on supporting students who are parents