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Wellbeing and Support

This page is designed to bring all links together to support your conversations with students who may need additional support with their wellbeing.

The model of student support at Manchester is structured in to a stepped model:

  1. Preventative wellbeing work
  2. Low-hurdle wellbeing interventions
  3. Structured psychological interventions
  4. Mental health interventions 

Steps 1 and 2 are designed to be used by all university staff without referring to counselling.

dominoes as steps

Stepped Care Model

This stepped care model will help you in your conversations with students.  Go to this page which includes an elearning module about the stepped care model.

Key contacts

Contact these teams for specialist help and advice:

Residential life advisors - assigned to all University halls of residence

Counselling service - provides mental health assistance for both staff and students, including HELP IN A CRISIS

Advice and response - holistic and trauma-informed support for students experiencing sexual assault, harassment or hate

DASS - the University's Disability Advisory and Support Service

'Self-help' resources to signpost to students

The following resources are designed to be used by all without the need to make a referral to the Counselling Service, and come under steps 1 and 2 of the stepped care model:

Student Support microsite - the key intranet space for students, covering all of campus life

Six ways to wellbeing - the University’s programme for wellbeing

Looking after your digital wellbeing - a resource for students within My Learning Essentials

Procrastination elearning modules - online help for procrastination

I'm worried about my accommodation - advice for students worried about their living conditions

Counselling Service - self-help resources - a list of online resources for students

Report and support - how students can report harassment, discrimination or assault

Qwell - offers free mental health support

Financial wellbeing - financial help and advice

Counselling workshops - regular workshops provided for staff and students

NHS Booklets - produced in conjunction with the University on a range of mental health/wellbeing issues

Further training for all university staff supporting students

Sexual assault, harassment and hate

The Response and Advice team (Campus Life) have developed an online module on how to respond to disclosures of assault, harassment and hate, which can be accessed through the Staff Learning and Development Portal:

Wellbeing and mental health

Resources to support discussions around Digital Wellbeing with your students are available on the Digital Capabilities Effective Practice Hub.

Workshops and online training are provided by the Counselling Service for all university staff to help:

  • support student wellbeing and
  • supporting students in a mental health crisis

There is also a 'crisis pathway' for when significant concern is raised regarding a student:

The following links are for wellbeing services in the University and relate to steps 3 and above on the six-stepped model.

Report and support

Information on bullying, harassment, sexual harassment and discrimination, and how to report it.

Not found what you need?

Try A to Z topics and search for all items alphabetically or to hear more about advisors and senior advisors experiences of academic advising go to the Video page

Other useful links