About us
Advice and Response is made up of a number of core areas.
The Safeguarding, gender-based violence and hate team caseworkers offer confidential, specialist support to students, who may be experiencing a range of issues including sexual violence, harassment and hate crime. They also support the co-ordination of complex student of concern cases, which might require input from various areas of the institution.
The Conduct and Discipline team provides support, advice, and investigative work, and co-ordinates activities in relation to disciplinary cases. It has oversight of the University's conduct and discipline procedures.
The Specialist Mentoring Service is an in-house service who provide specialist tailored, one-to-one mentoring sessions to students with mental health, neurodiverse and autistic spectrum conditions studying at The University of Manchester.
To find out more about the people who keep these services running, or to get a more in-depth look at the areas and procedures we cover, please navigate through the menu on the left of your screen. Continuing on this page, we have included an overview of our services, and you can view our statement of expectations, which outlines what you can expect from us, and what we expect from you/your students.
A&R - Safeguarding, Gender-based Violence & Hate
- Provide advice on reporting options as well as emotional and practical support dependent on the student's circumstances, for example, safety planning.
- Take a holistic, trauma-informed approach and support students to access any other appropriate services dependent on their needs, both within the University and also specialist external services
- Offer a diverse team of advisors, so students can request to speak with an advisor they might feel more comfortable with, for example, someone who fits best with their gender identity or a person of colour. In all cases we will do our best to support this.
- Work closely with wider support teams including Student Discipline, Student Wellbeing, Social Prescribers, Specialist Mentor Service, Counselling and Mental Health, Disability Advisory and Support Service and Occupational Health.
A&R - Student Conduct & Discipline
- Facilitate fair, supportive, and efficient student disciplinary procedures within the University.
- Support and provide guidance to Schools and Faculties in handling student conduct and discipline issues.
- Manage a caseload of the most complex and/or sensitive cases.
- Strive for continual improvement through professional development, engagement with colleagues across the University, and identifying good practice and areas for improvement in all that we do.
A&R - Specialist Mentoring Service
- We have a wealth of knowledge and experience in well-being, mindfulness, transition and psychological support who are committed to empowering students to tackle the challenges they may face.
- We will help students to explore and find ways to manage obstacles to learning that arise from their condition.
- We provide support to develop effective, evidence based creative and self-management strategies to support attainment and progression.
- Tailor the support to meet the needs of each individual student and provide a safe space to allow you to talk openly and honestly about the challenges experienced at university, such as issues with time management and motivation, to sleep- hygiene and self-esteem.
- Work closely with wider support teams at the university including Student Wellbeing, Social Prescribers, Counselling and Mental Health and the Disability Advisory and Support Service.
- We accept all of our referrals directly through the Disability Advisory and Support Service or via the Counselling and Mental Health Service.