Students as Evaluation Partners
Considering how to incorporate the Student Voice (or student voices) should be an integral part of any evaluation that you undertake. This is essential in ensuring that your practice is meeting the needs of your students, is having the impact you desire, and to enhancing the Student Experience.
Austen (2018) highlights seven ways that embedding the Student Voice into evaluation practices can enrich and inform your findings helping you to develop a complete picture. These include:
- Student learning analytics - student voices as data
- Student surveys - benchmarking student voices
- Student evaluations - student voice as evaluation of experience
- Reflections and pilot students - student voice for quality enhancement
- Evaluations of impact - student voices for organisational development
- Student research - students researching student voices
- Staff research - student voices for scholarship
When planning your evaluation, think about how you will embed the Student Voice and seek student perspectives as early as possible. Consider:
- What specific actions can you take to involve students in your evaluation and/or project?
- What barriers may you come across when it comes to student involvement? What potential solutions could help you to overcome these?
- What help and/or support would you need? What help and/or support would your students need?
Whatever your considerations, it's vital when seeking student involvement that you are able to create a safe, inclusive space which will enable students to input comfortably. This will also enhance the effectiveness of your findings.
The following video is a recording of the Students as Evaluation Partners workshop delivered by Haadia Bahemia, Student Partner - Impact and Evaluation project) as part of the Evaluating your Practice event, 20 January 2025.
- Students as Evaluation Partners session, 20 January 2025, PowerPoint slides - UoM log-in required, opens in SharePoint
- Students as Evaluation Partners session, 20 January 2025, Padlet - opens in new window
Embedding the Student Voice in evaluation
When planning your evaluation, it's useful to be aware of some of the barriers that you may come across when it comes to student involvement. For example, if you have limited resource and/or funding available you may be unable to compensate students for their time contributing to your evaluation, or a lack of dedicated time could mean it's easier to rely on tried and tested methods such as surveys.
Evaluation methods and approaches
To overcome these barriers, consider embedding creative methods of evaluation into your practice. This can help to reduce time required for effective evaluation on both you and your students and enable you to use alternative evaluation methods. You can also consider drawing on some of the wider resources available from across the University such as the Innovation and Scholarship Fund.
The University's Students' Perspectives Group
The University's Students’ Perspectives Group is a panel of undergraduate and postgraduate taught students who contribute their insight to a wide range of projects including campaigns across a variety of important topics such as sexual harassment, harm reduction, exam support and much more. With over 100 members, membership of the group reflects the diversity of our student community and includes students from each of faculty, across different years and levels of study.
- University Students' Perspectives Group (opens in new window)
The Students' Perspectives Group was formed as part of the University's Student Communications Commitment.
The University of Manchester Students' Union (UMSU) Research and Insight team
The UMSU Research and Insight team work with University students to gain insight and feedback on all aspects of the Student Experience. You can also draw on the research and insight gained from UMSU to help you incorporate the Student Voice into your evaluation.
- The University of Manchester Students' Union (UMSU) Research and Insight Team (opens in new window)
Students as Evaluation Partners: Case studies
The following examples show how working with students as evaluation partners can work in practice with varying degrees of involvement to suit a range of projects.
Level 1: Working with students to evaluate a specific activity using a reflective, arts-based inquiry approach, Digby Warren and Wilko Luebsen (London Metropolitan University)
In this example, Digby and Wilko worked with students to evaluate the effectiveness of Peer-Assisted Learning (PAL) initiative. First-year undergraduate students (mentees) were paired with Success Coaches who offered guidance, motivation and built trust with mentees.
To evaluate the effectiveness of the Success Coaches initiative, students actively shaped the evaluation process by:
- reflecting on their experiences in peer relationships
- identifying the qualities of effective coaches (e.g., empathy, trust).
- sharing their insights into the benefits of the peer coaching system.
Digby and Wilko used a reflective, arts-based inquiry approach which utilised two evaluation methods:
- collaborative, student focus groups for initial discussions on the impact of coaching
- image-mediated dialogue to deepen understanding
The findings highlighted that collaboration, trust, and empathy were key factors in the success of the peer support approach and showed that both mentees and Success Coaches benefitted from the scheme in terms of increased confident and motivation (mentees), enhanced academic skills (mentees), and developed interpersonal and coaching skills (coaches),
By using this innovative approach to evaluate the initiative, Digby and Wilko heard about the authentic, lived experiences of students and gained valuable insights to inform improvements to the Success Coaches initiative.
Level 2: Longitudinal engagement with students to co-create a Theory of Change, Elizabeth Ramen and Hau Ming Tse (University of Oxford, Centre for Teaching and Learning)
This project ran as part of activities related to the Access and Participation Plan and sought to enhance understanding of how students from diverse backgrounds participate in learning and to identify qualities of effective teaching.
In this example, Elizabeth and Hau Ming worked with students through a series of short focus groups to co-create a Theory of Change. Small groups of students were invited to attend six, one-hour workshops which focused on different parts of the Theory of Change model:
- Defining the problem - what is the context and rationale for change, and any assumptions?
- Activities - what activities should be delivered to facilitate the change?
- Design activities - time to design the activities discussed in session two
- Measure effects - how are the outputs and outcomes going to measured?
- Long-term - what are the desired long-term outcomes and impacts/
- Review and refine - using a rapid feedback loop to review and refine the Theory of Change.
An important aspect of this project was that the two researchers who conducted the evaluation are from diverse backgrounds and the use of a range of participatory evaluation methods as students responded in different ways. This helped the researchers to capture diverse student experiences.
The evaluation methods used included:
- listening rooms
- appreciative enquiry
- photovoice
- longitudinal engagement via focus groups
The findings highlighted that student-led evaluation helped to develop trust, transparency, collaboration and community and enabled students to share insights on what meaningful engagement means to them.
Reflections from staff and students showed that this approach had benefits for those in both roles. Whilst staff felt it was challenging to build a Theory of Change at the end, they identified benefits from finding the right balance with open and exploratory reflection and discussion. Students reflected on the importance of building a safe space for students to trust each other and said that having multiple ways of reflecting and engaging with the evaluation sessions worked well.
Level 3: Long-term, employed student partnership to support the Evaluation and Impact project, Haadia Bahemia and Fran Hooley (The University of Manchester)
In this example, Haadia Bahemia was employed as a Student Partner to work one-day per week for 10-months on the University of Manchester's Impact and Evaluation project. Haadia was recruited and supported by the University's Student Partnership team who provided pastoral support and training and worked in partnership with the project lead, Fran Hooley.
During the project, Haadia undertook a range of activities including:
- Co-leading Theory of Change sessions with staff across several pilots
- Attending sector events such as the Evaluation Collective webinar entitled 'Student as Evaluative Partners' and sharing the learning from these events with the project team
- Developing asynchronous resources to support staff with evaluation practice including the Evaluation Decision Tree Tool and others
Reflecting on the experience, Haadia highlighted several benefits of being a Student Partner for example:
- the opportunity to get involved in conversations that were happening behind the scenes at the University and to input the Student Voice into discussions
- the professional development of transferable skills
- gaining insight from student and staff perspectives and from different disciplines across the University
- the opportunity to work in partnership with staff and to contribute to and shape innovative ideas and ways of working
A challenge of the Student Partner role was that ensuring there was dedicated time for both the staff and student partner can be challenging and that the busy times in the year can sometimes clash. Having flexibility in the role and planned activities can therefore be helpful.
To find out more about Student Partnership at the University, please contact the Student Partnership team:
Further resources
University resources and contacts
- Padlet: Students as Evaluating Partners (opens in new window) - this Padlet collates guidance, advice and resources to help you work with students as evaluating partners.
- Student Partnership Team - please contact the University's Student Partnership team for further information about working with Students as Partners studentpartnership@manchester.ac.uk
- Students' Perspectives Group - please contact the University's Student Communications team for further information about the University's Students' Perspectives Group
- UMSU Research and Insight Team - please contact the UMSU Research and Insight team for further information and support
Sector resources
- Evaluation Collective (opens in new window) - resources and guidance from a cross-sector group of evaluation advocates working to enhance student outcomes in HE.
- Evaluation Collective (2024). Co-Creating Theories of Change with Students - The Why and the How [YouTube] 16 July 2024. - this webinar hosted by the Evaluation Collective emphasised the importance of involving students in the co-creation of Theories of Change (ToC) to ensure that these frameworks reflected real student experiences.
- Transforming Access and Student Outcomes in Higher Education (TASO) (opens in new window) - an independent hub for the HE sector which aims to close equality gaps in HE by driving the use of evidence-informed practice.
- What Matters to Students: Embedding Student Voices in Evaluations to Improve Student Outcomes (2024) (opens in new window) - this project (led by the University of Oxford in collaboration with the Evaluation Collective) explores how incorporating diverse student voices into the evaluation of access and participation policies can improve fairness and lead to better student outcomes.
- Student Champions Initiative (2024) (opens in new window) - this project (led by Queen Margaret University Edinburgh in collaboration with the Evaluation Collective) worked with student champions to articulate and map learner journeys to support gathering evidence and input from a diversity of students.
Recommended reading
- Austen, L. (2018). '"It ain't what we do, it's the way that we do it" - researching student voices', WonkHE, 27 February 2018. (opens in new window)
- Schulte, J., and Donnelly, A. (2024). 'Co-creating Theories of Change with students: The Why', Evaluation Collective, 18 July 2024. (opens in new window)