Student Marketing, Recruitment and Communications
Product Owners;
- Bernard Strutt, Head of UK/EU Student Recuitment (DSE), bernard.strutt@manchester.ac.uk
- Paul Govey, Head of Student Communications and Marketing (DSE), paul.govey@manchester.ac.uk
Student Marketing, Recruitment and Communications covers;
- capturing of leads from recruitment events
- managing recruitment and marketing campaigns
- offer holder conversion
- outreach activities
- open days
- relationship management with recruiters, key sponsors
- production of prospectuses and web publishing
- welcome and induction communications related to start of year activities (non-administrative communications)
- general student communications not related to specific business processes
Pre-Application: Resources and Training
Pre- Application How To Guides
The links below will take you to How To guides for each area of Pre-Application:
CRM Access
Dynamics CRM is being introduced to The University of Manchester to allow us to better manage engagement with staff and organisations outside of the University. Dynamics CRM will help us understand the interactions that colleagues from across The University of Manchester are having with external partners and help us work together more effectively.
These training courses provide staff working with international sponsors and partners an overview of the functionality available within Dynamics CRM and how to record interactions and events.
To access CRM you must first attend the Relationship Management Overview session. Click the link below to book your place onto this course via the Training Catalogue.
Weekly Clinics
There will be support post-launch from the implementation team and IT to ensure that users can make the most of this functionality. Weekly clinics will take place throughout July, these sessions have been set up to dedicate time to users and allow them to access support, resolve issues or discuss best practice with Dynamics CRM.
These sessions are drop in, or you can book onto a specific session using the link to the training catalogue below.