Our role is to manage and facilitate the implementation of institutional strategy for excellence in teaching and learning and the Manchester student experience.
We work closely with the Vice-President (Teaching, Learning and Students), Associate Vice-Presidents, and with Faculties, Schools and other administrative offices.
We provide advice, support, and project management for strategic institutional projects related to teaching, learning and the student experience.
Our Peer Support programme delivers an extensive peer support programme across all Schools and Faculties.
We manage the University level stages of Student Appeals and Complaints and liaise with the Office of the Independent Adjudicator, the General Counsel’s office, Faculties, Schools and other administrative offices to ensure that reasonable decisions have been made for those students pursuing appeals and complaints, and that any such appeals and complaints have been handled properly through the consistent application of regulations and policies.
We develop policies and procedures that underpin the effective delivery of teaching and learning activities across the University, working with partners in Faculties and Schools to ensure consistent implementation. We maintain links with external bodies such as the Quality Assurance Agency, the Office of the Independent Adjudicator and the Higher Education Academy.
Enhancement of teaching and learning
We help to ensure the quality of teaching, learning and assessment within the University by overseeing the University's quality framework and managing the University's interactions with the Quality Assurance Agency. The quality framework is a set of policies and processes relating specifically to the assurance of teaching quality. Teaching and learning enhancement relates to developmental/enhancement work carried, stemming from individual projects, ad hoc reviews and emerging priorities.
The Peer Support programme promotes student engagement in co curricular activity across the University. The programme includes the coordination of Peer Support (Peer Assisted Study Sessions (PASS) and Peer Mentoring), the facilitation of student feedback and consultations and celebration of student activity.
Distance and Blended Learning
The TLSO has a major role in supporting University of Manchester Worldwide to increase the University's distance and blended learning provision.
Recognition of achievement and excellence for staff
The TLSO organises the administration of the University's Teaching Excellence Awards, which focus on achievement in relation to teaching over recent years and involve a grant for recipients to further develop their teaching or their career. The TLSO also coordinates nominations for National Teaching Fellowships.