Personal Effectiveness skills development
Developing these skills will impact your capacity to be able to perform well in work and build effective relationships with others.
Networking and relationship building
For more information on this topic, please see the resources we have listed below:
Networking & Relationship-Building - L&D Toolkit
Professional Networking - LinkedIn Learning
Negotiation and Influencing
For more information on this topic, please see the resources we have listed below:
Negotiation & Influencing - L&D Toolkit
Negotiation Foundations - Linkedin Learning
Emotional Intelligence
For more information on this topic, please see the resources we have listed below.
Emotional Intelligence - L&D Toolkit
Emotional Intelligence at Work - LinkedIn Learning
Having Difficult Conversations
For more information on this topic, please see the resources we have listed below:
Having Difficult Conversations - L&D Toolkit
Having Difficult Conversations - LinkedIn Learning
TBF61A: Having Difficult Conversations - Workshop
Confidence
For more information on this topic, please see the resources we have listed below:
Personal Confidence - L&D Toolkit
Making an Impact - Enhancing Personal Confidence - LinkedIn Learning
Unconscious Bias
Understanding unconscious bias takes an in-depth look at the nature of bias and its impact in the workplace, providing useful psychological insights into how our own behaviour might be affected by bias and what we can do to reduce or eliminate its influence on our working relationships and the decisions that we make. Produced in partnership with leading UK business psychology consultancy Pearn Kandola LLP, this course has been designed to help people at all levels including operational managers and staff, HR managers and trainers, and senior executives and business leaders.
For more information on this topic, we have a range of resources available. Please follow the links below to find out more
Unconscious Bias - LinkedIn Learning
Uncover unconscious bias in recruiting and interviewing - LinkedIn Learning
CUBIAS19 Unconscious Bias - Equality & Diversity - Online course
Problem solving and decision making (Incorporating KAI theory)
For more information on this topic, please see the resources we have listed below:
Problem solving - L&D Toolkit
KAI theory - L&D Toolkit
LinkedIn Learning Collection- LinkedIn Learning
People management
For more information on this topic, please see the resources we have listed below:
Developing your people - Managers' Essentials
New to managing people - Managers' Essentials
Leading teams - Managers' Essentials
Developing yourself as a leader
For more information on this topic, please see the resources we have listed below:
Developing yourself as a leader - Managers' Essentials
Giving feedback
Giving feedback can be difficult. Recipients can take it personally or not accept the message. Those giving feedback can feel uncomfortable raising issues and fear damaging existing relationships. Yet giving effective feedback is one of the most powerful ways to improve working relationships, projects and outputs in the workplace.
For more information on this topic, please see the resources we have listed below:
Feedback - L&D Toolkit
Giving Feedback Effectively - LinkedIn Learning
TMS86 Giving Feedback Effectively - Virtual workshop
Influencing
For more information on this topic, please see the resources we have listed below:
Influencing -L&D Toolkit
Influencing for results - LinkedIn Learning
TSLD13 Influencing for Results - Workshop
This course aims to develop influencing skills for successful results and stronger working relationships.