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What Works? Survey

What works?

In July and August 2020 more than 2,000 colleagues shared their experiences of working at our University during lockdown as part of the 'What works?' survey.

Whilst COVID-19 has created a feeling of uncertainty for some staff, the feedback from the survey showed that there is also an opportunity to build upon what we have learnt to shape how we work differently in the future.

Feedback from the survey revealed:

  • 49% said they were benefitting from working more flexibly, both in terms of working from home and working more flexible hours.  Many reported feeling trusted and empowered by their manager and were being more productive as a result. 
  • 63.5% of respondents want more flexibility in the future, expressing a preference for a blended model of both home and on-campus working and felt that opportunities for flexible working should be available across all grades.
  • On campus ‘meeting overload’ has translated into ‘Zoom overload’ however colleagues were keen to keep meetings online when returning to work on campus.
  • Those with caring responsibilities talked about the challenges of home schooling/caring for very young children, or looking after shielding family members and working. 
  • The conditions which staff are working in at home vary, with some not having adequate space or equipment to do their jobs effectively and reporting that this is having an impact on their wellbeing and mental health.

Survey Actions

The following articles and resources outline how we have taken action and supported colleagues in response to survey feedback:

Flexible Futures

Equipment to help you work from home

Support available while working during lockdown

Meeting light week approaching

Campus reopening and corporate support

Coronavirus and your wellbeing

What Works? Survey Information

Full set of survey responses

What Works? Infographics

Summary of Key Findings