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The Staff Survey 2019 results are in

92% of staff consider the University a ‘good place to work’

The Staff Survey 2019 amassed the opinions of over 7,000 staff. This equates to a response rate of 69%, which is just above the sector average of 68%, but unfortunately below our target of 75% and below the Staff Survey 2017 response rate of 72%. We can however consider the results to be robust and can use them with confidence.

As you will see from the reports below, there are some encouraging results. These include 92% of respondents saying that the University is a good place to work and 89% feeling proud to work for the University; 80% of our staff are satisfied with their job and 81% feel they are valued by the people they work with.

There are 92 questions in the survey and we are working through the results to ensure we give the responses the consideration they require, but already we can identify certain areas that require attention and improvement.

One of the challenges we faced during this survey period was demonstrating to staff that actions taken after the 2017 survey had been acted upon, and change had been delivered. For this reason the main Staff Survey will now take place every three years, with shorter ‘pulse’ surveys carried out intermittently to ensure staff satisfaction remains a priority.

The most improved staff perceptions relate to:

  • Taking part in work‐related learning or development (19% increase to 79%)
  • Awareness of zero tolerance to bullying and harassment campaigns (7% increase to 85%)
  • Awareness of the University's Dignity at Work and Study Policy (3% increase to 85%)
  • Awareness of the University wellbeing support services (3% increase to 85%)

The main areas of concern voiced by staff in this survey are:

  • Change management (6% decrease to 48%)
  • Senior Leadership Team listening/responding to staff and communicating well (5% decrease to 42% and 7% decrease to 56%)
  • Communication (6% decrease to 56%)
  • Stress at work (4% decrease to 64%)

As a result, the Senior Leadership Team has agreed that the key areas for the University to consider are:

  • Communications and SLT engagement across the University
  • Maintaining a positive working environment for all staff 
  • How we manage change

It is of great concern for this University that bullying and harassment and discrimination have been, again, raised as issues we need to address. The Senior Leadership Team wishes to make all employees aware that bullying in any form will not be tolerated, and that we are taking urgent measures to tackle issues currently affecting our staff, and will endeavour to prevent such behaviour occurring in the future.

We will continue to identify any other key areas that we need to focus on, and University-level and local-level action plans will be developed in the coming months addressing these key issues, which will be shared with you in due course.