Stories of Inclusion
The examples below showcase how colleagues across Professional Services are advancing the Inclusive ambition of the PS Vision. Through innovation, collaboration, and a commitment to improvement, these stories highlight impactful projects, lessons learned, and meaningful progress across our community.
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Teams Voice Project
The introduction of Microsoft Teams, has enabled University colleagues to make internal calls without desk phones, fostering flexibility through integrated, modern technologies.
DDAR Service Excellence Workshops
DDAR collaborated with L&OD to design workshops emphasizing service excellence, enabling the team to navigate challenges and sustain development through workshops.
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Power Automate
Colleagues attended a 2-day Power Automate training by QA, addressing skill gaps from the MS365 Champions closure and building a support network to enhance workflow optimization.
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Finance Apprenticeships Pilot
In December 2024, FBMH launched a structured Finance Apprenticeship Scheme, aligning roles with training, fostering diversity, and creating career pathways through engaging recruitment efforts.
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The Launch of Connect
The University of Manchester launched the Connect platform to unify ITSM, CSM, and SIR, replacing legacy systems to boost efficiency, enhance user experience, and enable digital transformation.
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Student Engagement Toolkit
Student engagement is key for UoM projects. The new Toolkit ensures student voices shape change, fostering collaboration & impact.
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SCO: Evolving Our Approach to Change
The Strategic Change Office fosters inclusive, practical change by simplifying processes, prioritizing collaboration, and empowering staff to engage confidently and meaningfully.
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Equity at Manchester - Ensuring all Voices are Heard
The EDI team revises the process of how the University conducts Equality Impact Assessments to enhance efficiency.