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Employee Engagement

Employee engagement is described in many ways.  Generally it is defined as a positive attitude that an employee has towards their organisation and its values. It’s also described as the extent to which employees are motivated, positive about doing a good job and actively seek to be involved in work related improvements.

Engaged employees are more likely to:

  • have a desire to give their best
  • demonstrate higher levels of innovation, creativity and customer service
  • believe in their organisation and its values
  • be willing to help their colleagues. 

Managers have a key role to play in engaging the people that work for them.