Employee Engagement

Employee engagement is described in many ways.  Generally it is defined as a positive attitude that an employee has towards their organisation and its values. It’s also described as the extent to which employees are motivated, positive about doing a good job and actively seek to be involved in work related improvements.

Engaged employees are more likely to:

• have a desire to give their best
• demonstrate higher levels of innovation, creativity and customer service
• believe in their organisation and its values
• be willing to help their colleagues. 

Managers have a key role to play in engaging the people that work for them.