IT issues - update 4

07 Feb 2022

Information about issues with the IT login service, first reported on Monday afternoon.

Update 4 (8.15am, Tuesday 8 February)

As of yesterday evening, the backlog of external and Listserv emails has now been dealt with and delivered.

Update 3 (4.35pm, Monday 7 February)

We are investigating an unrelated issue with emails not being delivered from external addresses - this includes emails from Listserv. Incoming emails are being queued and not being lost or rejected.

Update 2 (4.05pm, Monday 7 February)

IT login is returning to full service, however we have further work to complete before we will consider the issue officially resolved.

Update 1 (3.15pm, Monday 7 February)

The issue is still under investigation. We are also aware of an issue with the sending of Listserv messages.

Original message (2.35pm, Monday 7 February)

IT Services are aware of issues with the IT login service

This is affecting access to My Manchester, Blackboard and other services.

As soon as we have any more information, including a time to fix, we'll post an update here.