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Office 365 guides and resources

The information below is only relevant to staff and postgraduate research students who have been transferred to Office 365. If you have not yet been transferred to Office 365, these instructions will not work for you.

Please note: Many of these links go directly to pages on the Microsoft website. The University of Manchester is not responsible for the content of external websites.

 

Email 

You will be able to access your email on the web straight after your upgrade, however you may need to reconfigure some of your devices if you use your phone's email app, or use email software on your own computer.

Outlook on the web

Colleagues who have been transferred to Office 365 should now log in to their webmail via outlook.com/manchester.ac.uk instead of the previous outlook.manchester.ac.uk address. 

Outlook for Microsoft Windows

Unmanaged computers

If you're using an unmanaged computer for work, you may need to install Outlook, part of the Office 365 suite, directly from the Microsoft website and then re-configure some settings.

For instructions, login to the Support Portal and then click the following Knowledge Base article:

Outlook for Apple Mac

Unmanaged computers

If you're using an unmanaged computer for work, you may need to install Outlook, part of the Office 365 suite, directly from the Microsoft website and then re-configure some settings.

For instructions, login to the Support Portal and then click the following Knowledge Base article:

Email on your mobile device

First login to the Support Portal and then click one of the following three Knowledge Base articles:

You may also want to use the Microsoft Outlook Mobile app, which is now available for all colleagues using Office 365. Detailed instructions will follow but in the meantime, you can download the app from:

You can also easily access email on your mobile device through Outlook on the web:

Linux users

Colleagues that currently use IMAP (Internet Message Access Protocol) should note that they will no longer be able to use this for University email, as Microsoft will no longer be supporting IMAP from October. Instead, you will be able to use Evolution, a modern authentication email client which does not require the legacy protocol and therefore is much more secure and longer lasting. This is currently available and the appropriate package for your machine can be downloaded from the internet:

You can use Evolution to access your University emails once you have been transferred to Office 365. You will also still be able to access your University email from a web browser by logging in at: https://outlook.com/manchester.ac.uk

 

Other Office 365 software

In addition to email and calendar, Office 365 comes with other software such as OneDrive and Microsoft Teams.

Installing Office 365 applications on a personal computer or device

If you're using your own personal computer or device for work, you can download Office 365 software (such as Word, Excel, OneNote etc.) from the Microsoft website.

While you are able to access all Office 365 online apps through your web browser via www.office.com, not all apps are available to download and install at this time

For instructions, login to the Support Portal and then click the following Knowledge Base article:

OneDrive for Business

OneDrive for Business enables you to interact easily with Office 365 files (eg Word, Excel, PowerPoint) and collaborate on them with others, including non-University staff. You can securely share information and control levels of security via links for editing or viewing files. It should be used for your working drafts and to collaborate on documents before they are finalised and stored elsewhere, such as a SharePoint site, where they should be managed in accordance with the Records Retention Schedule

It should not be used as a place to store your own personal/private documents, photographs etc that are not work related.

Microsoft Teams

Microsoft Teams allows you to chat, hold online meetings, share files and easily collaborate with colleagues.

Please note that if you don't already have access to Teams, then it may be a few weeks before you gain access. You will receive an email from IT Services' End User Computing team to let you know when this is available.

On University managed computers, it's available for download through the Software Centre.

When using Teams, please be aware that you cannot add people who have not yet been given access. Access will only be given as the project rolls out further; requests for Teams access won’t be granted until then.

At the moment, it is not permitted to create new teams. We will update this information when we have more information, however there is no date planned yet.

Other Office apps

Onenote:

Microsoft Project:

The Microsoft Project app is not in scope of the programme, you will need to continue using Project 2016.

Skype for Business:

When using Skype for Business after you have transferred to Office 365, you may see an error message reading “Exchange needs your credentials. Until then, you might see outdated info in Skype for Business”.

This message appears because people in your contacts list are not yet transferred. You can safely ignore this error message; Skype will continue to work correctly.

Using and downloading Office 365 apps:

If you're using an unmanaged computer you can download Office 365 software (such as Word, Excel, OneNote etc.) from the Microsoft website.

While you are able to access all Office 365 online apps through your web browser via www.office.com, not all apps are available to download and install at this time

For instructions, login to the Support Portal and then click the following Knowledge Base article:

 

If you have suggestions for any more topics which would be useful, email the End User Computing team.

For enquiries which aren't covered by the above links, contact the IT Support Centre: