Cancelling or reducing KiddiVoucher deductions
01 Apr 2020
The cut off date for the April payroll is Friday, 3 April
This advice is correct at the time of publication of this news article.
If you have health concerns then you should refer to the NHS website as recommended by Public Health England, however to make other queries regarding the current situation you can email coronavirus-info@manchester.ac.uk.
If you don’t have childcare needs at the moment, you can pause your salary sacrifice for the time being and do not have to contribute a minimum payment.
The cut off date for the April payroll is Friday, 3 April, so you can log into your online account and reduce your order down to £0 for now. If you have any trouble, please contact the KiddiVouchers customer services team on 0800 612 9015 or email info@kiddivouchers.com. Please do not contact HR Services on this matter.
It’s also worth you checking that you don’t have any automatic payment instructions in place, which will automatically send vouchers to your childcare provider if you have a balance in your account.
If you choose to pause your voucher order, you will be able to re-join the scheme as long as it is within a 12 month period. For example, if you cancel April vouchers and wish to re-join the scheme in the future, you will need to do so by March 2021. Any surplus balance in your account will remain there for future childcare needs (up until your youngest child turns 15).
You can find further information Childcare vouchers.