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Student Experience

Manchester 2020 identifies a key priority for the University of Manchester is to ensure a higher quality experience for all of our students, as measured by the National Student Survey (NSS). The Student Experience training and development package aims to support the delivery of this priority and assist managers, teams and individuals in achieving their objectives and goals.

This package of training courses, workshops and development sessions is aimed at all student-facing staff, focusing specifically on supporting students and customer service.

Browse the sections on the left to find out more information about the range of opportunities available.

Further information and guidance on offering support to students is also available on the Supporting Students pages of StaffNet;

http://www.staffnet.manchester.ac.uk/supporting-students/